Kuala Lumpur, 24 March 2022 – Hosted by Majlis Tindakan Pengguna Negara (MTPN) Selangor,the Consumer’s Choice Award (CCA) 2021-2022 was held at the Putrajaya Le Meridian Hotel.The award ceremony was also graced by the presence of Guest of Honor Y.B Tuan MohdZawawi Bin Ahmad Mughni, Selangor Islamic Religious Affairs, Consumer Affairs and HalalIndustry Committee.
Similar to the previous CCA, the winners of CCA underwent a three-layered inspection by MTPNSelangor in order to pass on the winner title to the nominees of the award. Out of 213 nominees, this prestigious award recognized 66 awardees as they brought back the CCA trophy as an indication of providing their best services in their respected industry.
YDP MTPN Selangor, Dato Dr Gavin Voon, believes that by awarding these companies, it will raise the bar in the industry while boosting the growth of the local economy, especially with the aftermath of theCOVID-19 pandemic.
Apart from industry leaders, MTPN Selangor has also awarded numerousorganizations that have significantly contributed to the society through various CSR activitiesthroughout the year, taking into account that Malaysia faced many obstacles and challengesover the past year.
A positive relationship between businesses and consumers is one of the most upheld principlesthat MTPN values. This is the reason why MTPN strongly advises the public to imply honestyand integrity while servicing the consumers. The awardees of CCA were promised to providequality and legitimate businesses for the consumers as many were concerned about itscredibility.
Hence, this initiative by MTPN Selangor was intended to encourage businesses tooperate using a legitimate business system through a program introduced by MTPN called -“Idenfic”, which provides credibility, trust and recognition for the businesses and consumers.Dato Gavin also added, “With the intention to acknowledge the integrity, honesty andprofessionalism in customer services, MTPN Selangor has organized CCA as an initiative torecognize businesses who showed spectacular effort in the Consumer and commercial affairs.