MALAYSIAN GOVERNMENT UPSKILLS200 “CHANGE AMBASSADORS” IN GENERATIVE AI TOOLS TODRIVE PUBLIC SERVICE TRANSFORMATION

KUALA LUMPUR, 12 MARCH 2025 – The Malaysian Government has
intensified its drive to integrate artificial intelligence (AI) into the public
sector with a specialised ‘Train-the-Trainer’ programme. Held from March
3 to 7, 2025, at Menara Usahawan, Putrajaya, the initiative is a key
component of the ‘AI At Work 2.0’ programme, a follow-up to the first
phase carried out in August 2024.
Approximately 200 “Change Ambassadors” from various ministries and
agencies participated in the “Train the Trainer” programme.

These
ambassadors, who also serve as IT administrators in the MyGovUC unit
of Jabatan Digital Negara (JDN), will be responsible for disseminating AI
knowledge and skills within their respective departments.
Launched on February 5, 2025 by Minister of Digital Gobind Singh Deo,
the ‘AI At Work 2.0’ programme aims to equip 445,000 public officers with
Google Workspace’s latest generative AI suite, Gemini, to improve service
delivery and enhance productivity. A joint effort between the Ministry of
Digital (management section), Google Cloud, JDN, and NAIO, the ‘Train-
the-Trainer’ programme focused on enabling public officers to utilise
Gemini to generate content, summarise information, analyse data, and
enhance meeting experiences with AI-generated notes.